Cancellation Period: Cancellations need to be made at least 48 hours in advance.
Refund Policy: Cancellations made within the stipulated timeframe qualify for a full refund.
Cancellation Process: Tourists can request cancellations by contacting ROX Travels directly via phone or email, providing their booking details.
Cancellation and Postponement Policies due to Weather:
Weather Conditions: If weather conditions are deemed or unsafe, ROX Travels may cancel or postpone the activity.
Notification: In case of cancellation or postponement due to weather, ROX Travels will inform tourists as early as possible.
Rescheduling or Refund: Tourists will have the option to reschedule the activity for another day or receive a full refund if the tour cannot be rescheduled.
